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Achieving patient-centered care collaboration during a pandemic

This year has been an emotional and heart-wrenching time amid COVID-19. And yet, at the same time, it has been a period of fast and furious teachings as healthcare organizations learned how to adapt quickly in order to best serve the needs of critical COVID-19 patients. Alongside naviHealth trusted providers and health plan partners, Karen Chambers, VP of Market Clinical Operations at naviHealth, shares how the company has faced the challenges presented by COVID-19 to address the jump to virtual care to addressing unnecessary administrative burdens and enabling home-based senior care.

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‘This can’t be happening’: A story from the front lines in New Orleans

With news of her colleague testing positive for COVID-19, Dr. Lauren P. Barial’s heart was already heavy as she stepped on to the floor of her small community hospital in her hometown of New Orleans. She knew that she would need to call upon her heroic experiences during times of crisis as she and her colleagues waged war against COVID-19. This is her uncut, unedited story of what she witnessed on the front lines…yet again.

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