Solutions

Readmissions Reduction

naviHealth offers a unique combination of clinical and non-clinical support to help reduce avoidable readmissions

Solutions

Readmissions Reduction

naviHealth offers a unique combination of clinical and non-clinical support to help reduce avoidable readmissions

Reduce ER visits and unnecessary medical spend

Identify and close social determinants of health

Increase patient satisfaction and outcomes

Foster long-term functional and social outcomes

How naviHealth Can Help Your Organization
naviHealth enables our partners to reduce readmissions through support for patients transitioning from hospital to home. Through one-on-one engagement, we identify social determinants of health. Partnering with both clinical and community resources, we work with the patient to help close any gaps in care — contributing to a lower risk of readmission, increasing patient satisfaction and improving STAR measures.
Patient Support and Follow-up
  • Patient Navigators engage with each patient prior to hospital discharge, through any post-acute care transition and for up to 30 days after they return home
  • Utilizing the discharge plan, the Patient Navigator educates the patient to achieve better outcomes
  • Patient Navigators assist the patient with post-surgery medication adherence
Enhanced Patient Experience
  • Patient Navigators may provide coordination of food, medication and transportation to support the patient’s discharge needs
Patient Care Management
  • The naviHealth care management model pairs in-market, clinical expertise with proprietary, decision support tools
  • Our proven approach results in improved functional outcomes and patient satisfaction and reduces avoidable readmissions and unnecessary medical costs

Non-Clinical Program Reduces Hospital Readmissions

Patients enrolled in naviHealth’s non-clinical, post-discharge care program after hospitalization were less likely to readmit when compared to patients not enrolled.

  • Cost savings due to a reduction in readmissions
  • Higher patient engagement and satisfaction
Read White Paper

Testimonials

Lives Fulfilled

The Patient Navigator at naviHealth was able to contact the patient’s primary care physician to coordinate a telephonic appointment. This allowed the patient to be in the safety of his home while still receiving needed medical advice and prescriptions.

Rachel

Health Plan Partner

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